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I am responding to Brinslee Dykstra and her complaint about her car getting hit by a ball on 44th St. I am the manger you refer to 1. I explained to your husband that if this happens to ( a car - a condo - a window ) it is between the golfer and the person who's property was damaged. I was not rude per say, but your husband wouldn't take our explanation of how the situation is handled. I explained to him several times, i believe 5 times, and he still persisted and insisted that we cover your $500 deductible. 2. He told me that after your windshield was hit, you did not stop as soon as it was safe, and approach the golfer(s) because you were late for a meeting. This is how you should have handled the situation. 3. I did not tell your husband it was an ongoing problem and it happens often. I did try to explain to him how it wouldn't be feasible for us to cover damage from errant balls, and people would be calling daily knowing all they had to do was say their windshield was damaged and we were expected to cover it. We have no proof how the damage was done. 4. We are not careless of our course. We have our Tee boxes placed to avoid the road and have it lined with trees as well. We are not responsible for novice golfers, or random errant shots. I apologize for your inability to understand that we are not liable. There is no golf course that would be liable.
A golf ball from this course came flying out onto 44th street, hit my windshield, and shattered it. When my husband called to let them know and give them the opportunity to rectify this, the staff and manager were extremely rude to him. The manager even belligerently let him know that this was a recurring issue. They scoffed at the idea of doing anything to mitigate this, even though they obviously know it's a problem. This business is KNOWINGLY causing personal property damage ($500 deductible in our case) to the public and potentially causing larger accidents with their negligence. We filed a police report so there is a paper trail of this business's complete carelessness for the safety of the community. Shame on them.
This course is well maintained, with the fairways and greens being in great condition. The staff is super friendly and organized. I’m happy to be a member!