Edwin Watts Golf

I had an excellent experience! I was looking for a golf set that truly suited my game, and thankfully, the manager, Bill Stock, guided me through the entire process. He was incredibly knowledgeable, patient, and took the time to understand my needs. Thanks to his help, I found the perfect set. Great customer service from start to finish — highly recommend!

As a first-time customer, I was seriously impressed. The staff was friendly, knowledgeable, and made me feel right at home. I came in looking for new clubs and ended up getting a professional fitting with helpful insights I wouldn’t have found anywhere else. The selection is great, and the service is top-notch. Liliana’s service in the clothing apparel section was amazing—she had a great eye for style and really helped me find the perfect gear. I’ll definitely be coming back!

Very bad experience 30 minutes ago at this Edwin Watts location. I came in to purchase two clubs and handed them to a salesman, who I later found out was the assistant manager. He didn’t say hello, didn’t look me in the eye, and simply gave me the total. When I asked if he needed my phone number (as I’m always asked), he replied, “It doesn’t matter, there’s no discount.” I explained that the store manager usually cares about customer data, so he reluctantly took my number — clearly unwilling. I paid in cash. Not a single “thank you” or polite gesture. His attitude was rude and dismissive throughout. He even seemed angry, so I asked, “Did you get some bad news today? Is something wrong?” and he replied, “You’re the one with a problem.” This kind of behavior is completely unacceptable in a sales role. I’ve spent over $10,000–15,000 at this store over the years, and I’ve never had such a disrespectful experience. I won’t mention his name — that’s not my style — but the store deserves this review.