What people say about (Parties by Pat Catering & Event Planning at Crandon Golf)
shea honey
Saturday mid-afternoon lunch. An event vendor was setting up a wedding in the main restaurant, and on the lawn. Only outdoor tables available. The waitress was the only good thing about our experience.
Ordered Fish and Chips, and Marinated Chicken on Flat Bread. 1 piece of fish totally inedible, so tough my husband could not bite thru it. The chicken was under cooked raw pink in the thick areas. Did not discover that until after eating a portion. Yuck.
Worse than our food experience was the event vendor employee's behavior. Total disregard for the restaurant's patrons. Yelling at each other the whole time, as if we weren't there. Dragging tables, chairs, carts, and portable beverage coolers across the paver bricks, rather than carrying to avoid disturbing customers dining on the patio. Then the band started doing sound check with the foot pedal base drum, which shook the walls.
We asked to speak with the restaurant manager. When the man arrived, he said he was the owner. However, he didn't bother introducing himself by name. He told us he has no control over the vendor's employees. He wasn't willing to talk with their supervisor either. Another patron upset about the disruptions said they were pretty sure the event manager was the owner's mother??? This was wrong on so many levels.
We were appalled at the owner's lack of concern for his daytime customer base. He has no understanding how to command respect from employees in his own establishment. I come from a 30 year service industry career, which included a 20,000 sq. ft. nightclub (150 employees per night), Good customer service is not rocket science. I tried talking with him. Excuses, or he gave up? He just didn't get it. Wrong business. It was very upsetting to see. I had to get up and walk.
Jason Amaris
A hidden GEM in the middle of an island, basically NOWHERE! Wow open until 7pm every day!?!?!?! Plus a full bar, delicious food and MR ABDON is amazing!😍🤩
Amanda M
Stopped in here for lunch after reading a few reviews. Place was very nice and relaxing, which was the kind of lunch we were looking for. My kid had her first quesadilla there, I also had the same, and it was outstanding. The flavors were on point, and the portion was so big - we probably should've just shared since we both left with half. 😆 Great little tucked away place for an affordable, good meal while on Key Largo.
Saturday mid-afternoon lunch. An event vendor was setting up a wedding in the main restaurant, and on the lawn. Only outdoor tables available. The waitress was the only good thing about our experience. Ordered Fish and Chips, and Marinated Chicken on Flat Bread. 1 piece of fish totally inedible, so tough my husband could not bite thru it. The chicken was under cooked raw pink in the thick areas. Did not discover that until after eating a portion. Yuck. Worse than our food experience was the event vendor employee's behavior. Total disregard for the restaurant's patrons. Yelling at each other the whole time, as if we weren't there. Dragging tables, chairs, carts, and portable beverage coolers across the paver bricks, rather than carrying to avoid disturbing customers dining on the patio. Then the band started doing sound check with the foot pedal base drum, which shook the walls. We asked to speak with the restaurant manager. When the man arrived, he said he was the owner. However, he didn't bother introducing himself by name. He told us he has no control over the vendor's employees. He wasn't willing to talk with their supervisor either. Another patron upset about the disruptions said they were pretty sure the event manager was the owner's mother??? This was wrong on so many levels. We were appalled at the owner's lack of concern for his daytime customer base. He has no understanding how to command respect from employees in his own establishment. I come from a 30 year service industry career, which included a 20,000 sq. ft. nightclub (150 employees per night), Good customer service is not rocket science. I tried talking with him. Excuses, or he gave up? He just didn't get it. Wrong business. It was very upsetting to see. I had to get up and walk.