Yamaha Golf Cars of California, Inc.

Employee of the company did a hit and run on my car and just drove away without saying anything. All on video in front of the workplace. If this is what they're doing outside of work, I can't imagine the low quality going on inside.

I called this location inquiring about a rental the initial employee who answered the phone was very sweet and respectful, thank you for that. I was transferred to someone named Tim. The man who answered the phone was in fact not Tim was very rude, Cut me off constantly and made me explain when where how I needed. Then told golf cart told me he couldn’t rent too people unless they had insurance. (Which I have) After spending five minutes, explaining to this gentleman what I needed, Tim Arrived. The gentleman I was on the phone with told me that he would let him know everything that we discussed And we could go from there. Tim picked up the line and said Hello, this is Tim what can I do for you?- So I had to spend more time explaining and tell him every single thing I had just told the gentleman on the phone…. After Having the same exact conversation and almost being told no, the “line disconnected” I will say, he called me back, and then I was The price of the golf cart rental, and then I would have to pay an additional $250 to have it delivered 8 miles to my home. My husband has been listening to the entire conversation from the very beginning up until this point and asked me to get off the phone to how I was being treated.

Great customer service! Bought new batteries for my Gem Golf Cart and they had the best price around, helped me load them, helped me tie them down, and gave me the hardware needed to install them at no cost. I recommend them for all your golf cart needs.