Marriott's Shadow Ridge Golf Club

Checked in yesterday. Facility is nice and well maintained. Big problem with the room - not as advertised and promoted. Requested and granted a golf course view. Our window looks directly at another building. From the patio we see bushes instead of the golf course. If we step off the patio into the yard, we get a small view of the golf course. I called the desk, waited on hold for ten minutes, and they said, “There is nothing we can do.” Not impressed!

More like a hotel than a resort. It used to be for Vacation Club owners, but now it's overrun by people that don't know how to behave, and they don't enforce policies. In one day, there was an assault on a woman, a purse stolen at the pool, people with glass champagne bottles at the pool, and elevators that don't work. At a different pool, there was glass in the pool. They also force you to get out of the pool every two hours to hydrate and take your children to the bathroom. Ice and water machines are temperamental and their pins colada at the bar don't resemble anything like one. All artificial flavor slush. In addition, there is a sign telling people with active diarrhea (up to 14 days before) to stay out of the pool. Obviously, they've had problems before. Never coming back.

Great overnight friend trip. Very friendly staff. Clean and well maintained room. Grounds were gorgeous. Pools were sparkling clear. And you didn't have to wear your mask in the pool area even if you got up unless you were getting food.