Western Hills Golf Club - GreatLIFE Golf & Fitness

My issue was not them raising the price of the membership contract, but not notifying me and showing absolutely no regard for a customer of 5+ years. I have USPS informed delivery that shows no record of their “First Class Mail Notice” and because I don’t follow a mailing list newsletter that you seemingly have to dig through in order to catch a 2x price hike every few years I guess I missed out on the news! Really bad business practice but the most disgusting part was how they responded to my concerns. There are plenty of other gyms. Happy to share more

The course conditions are mostly decent. The grounds staff on our last round were absolutely ridiculous. It started to feel purposeful because every time we stepped up to hit a shot onto the green someone would come out of nowhere with a hose. They had no sense of urgency to get out of the way. I understand a lot of work needs to be done on a course and they have to do it eventually but based on their attitude it felt like we were somehow always a “burden” for just doing what we paid to be there to do.

The only reason why this has two stars is because of the excellent staff in the clubhouse, who are very kind. However, the maintenance crew is the reason why this review is very poor. For well over half of the holes, there were maintenance crew on the greens with no urgency, and made me feel like a burden to play what I payed for. I understand that work needs to be done and I really appreciate the people who maintain this course, however with maintenance crew on almost every green, with one starting as soon as we tee off, it gets to the point where it is annoying to play, having myself and the person who I was playing with to get flustered and not finish some of the holes